Email & Notification Settings

The Global Settings in FluentBooking help you manage the core setup of your booking system.Here, you’ll find essential options like admin email preferences, email templates, and theme customization. You can also define default behaviors for new bookings.

In this guide, we’ll walk you through how to configure your Global Settings and explore the different options available under the General tab.

General Settings

Go to the Settings tab from your FluentBooking dashboard. This will take you to the Global Settings page. From the left sidebar, click on General to get started.

In the General Settings section, you’ll find key options to help you manage how your bookings work. Here's what you can configure:

• Admin Email: Set the email address where admin notifications will be sent for new bookings, cancellations, or updates.
• Calendar Start From: Choose which day of the week your calendar view should start with (e.g., Sunday or Monday).
• Default Time Format: Select your preferred time format, either 12-hour (AM/PM) or 24-hour clock.
• Mark Booking as Cancelled Automatically After: If a customer does not complete payment for a paid event within the selected time, the booking is automatically marked as cancelled.
• Mark Booking as Completed Automatically After: Automatically mark bookings as completed once the selected amount of time has passed from the event's end time.
• Default Country for Phone Field: Set a default country code (like +44 for United Kingdom) in the phone number field to help users fill in their number easily.
• Summary Email: Turn on Enable Booking Summary Notification to get automated booking summary emails on a daily or selected weekday. This keeps you up-to-date with your latest bookings.

Emailing Settings

The Emailing Settings section lets you configure how emails are sent from FluentBooking. Here’s a breakdown of each option:

• From Name: The name that appears as the sender in all booking-related emails (e.g., confirmations, reminders, cancellations).
• From Email Address: The email address shown as the sender of your booking emails, matching your domain or SMTP settings.
• Reply to Name (Optional): The name users will see when they hit “Reply” to a booking email.
• Reply to Email (Optional): The email address where replies from guests will be sent.
• Use Host Name as From Name for Booking Emails to Guests: When enabled, the host’s name will automatically be used as the sender name in emails sent to guests.
• Use Host Email for Reply-To Value for Booking Emails to Guests: When enabled, the host’s email will be used as the Reply-To email address for guest messages.
• Include ICS File Attachment in Booking Confirmation Emails: Enable this to attach an .ics (calendar) file to confirmation emails, allowing guests to easily add the booking to their calendars.
• Email Footer for Booking-Related Emails (Optional): Customize the footer text that appears at the bottom of all booking-related emails, using the built-in rich text editor to add formatting, links, or media.

Theme

The Theme setting only applies to your public landing pages, it does not change the WordPress admin area. Pick a preview card to choose how your booking page appears to guests:

• System Default: Automatically adapts to the user’s device theme preference.
• Light: Displays the booking page with a light theme.
• Dark: Shows the booking page in a dark theme.

This allows you to create a more personalized and accessible experience for your users.

You've successfully configured your global settings, creating a more consistent booking experience.